Great service from John who replaced a faulty hob for our neighbour. Thanks for being so quick and efficient in getting the job done. A great local firm.

Excellent service, quick repairs and kind - great to recycle by buying new parts rather than buying new appliance

Rapid order fulfilment and charming counter service

Massive thanks to Cotswold Appliances my old washer died on me and they supplied a new one delivered plumbed in and removed old one within about 6 hours of ordering. Absolute lifesaver as I rely on the washer for my business. Never missed a beat. Highly recommended

Absolutely fantastic service from John. Phoned for a new Bosch Fridge Freezer on a Saturday at 10.30, the one I wanted had literally just come back into stock, and it was delivered around 14.00; old one taken away. Can only say good things about this company; support local!

The engineer was very good and he identified the fault pretty much straightaway and got it sorted less than an hour. I have had to ring a few times before getting through to someone. Not an issue as they are very professional and apologetic about it which I understand given that 1. I rang during lunch time and 2. I was impatient. Overall very happy with the service - they have saved us about £700!

Very good at selling but zilch at aftercare. Just not interested in giving any help after they have received money for the appliance. I had difficulties with my Bosch washer/dryer. I was told I had to get in touch with Bosch. The appliance wasn't pushed in far enough so couldn't access a cupboard. I am still waiting for them to call - 2 months. A friend did it for me. Dreadful company and I can't think why they are still in business. I expected more from a local firm. Yes, it was just before Christmas and I had just moved into my house and as a single, older person had so much to do so I stand by my review. And I didn't cancel but postponed but still never saw anyone!!

Fantastic customer service! My washing machine broke down on Tuesday and they had an engineer who got it up and running the very next day. The engineer was very polite, knowledgeable and helpful. I also use this company for my vacuum cleaner servicing. Would definitely recommend.

Hi Thought I would write a review about my recent experience with Cotswold Appliances. Purchased a fridge freezer for my mother who needed the old fridge freezer removed. I did explain that it would take a while for her to get to the door so give, he a bit of time. Both the delivery guys were fantastic with my mother connecting the appliance up as well as removing the old unit. The office was also extremely helpful when purchasing and phoned an hour before the delivery to get my mum ready. 5-star outfit who would be my first choice for any further purchases Yours Jerry Ballinger

When I visited the shop for a replacement part for my vacuum cleaner I found the staff very knowledgeable, professional, friendly and helpful. They took the trouble to find just what I needed, kept me informed and obtained the part in a timely manner. I have to praise the excellent customer service.